Heidi M. Carlin, CFM
Senior Strategic Communications Specialist

Heidi M. Carlin worked at the City of Austin from 1999-2000 in Development Review and Inspection Department where she provided administrative assistance to developer, engineers, and the general public. She graduated from Texas State – San Marcos in 2003 with highest honors in Physical Geography.
Her career continued at the Texas Commission on Environmental Quality from 2003-2006 as the Assistant National Flood Insurance Program State Coordinator where Mrs. Carlin helped educate floodplain managers throughout Texas and provided technical assistance to professionals and the general public and received her Certified Floodplain Manager title in 2005.
Mrs. Carlin then worked at the Lower Colorado River Authority as the Floodplain Management Coordinator for three years where she continued educating floodplain managers, real estate agents, developers, and others in the river basin and continues to provide technical assistance to professionals and the general public. Mrs. Carlin also coordinated with the local communities during flood events.
Mrs. Carlin has worked for the URS Corporation as a Senior Strategic Communications Specialist for over five years, which is now part of AECOM. She has been the Training Coordinator for the RAMPP team, which supported FEMA in Risk MAP effort for Regions II, III, and VI. She also supported Region II and III coastal outreach efforts, developed a FEMA Individual Assistance Mass Care Training for EMI, and assisted the National Dam Safety Awareness Program. Mrs. Carlin assisted with Hurricane Sandy recovery efforts and has participated in numerous community official meetings to discuss the Advisory Base Flood Elevations, Flood Risk Resilience, and mapping Open House meetings for New Jersey and New York to enable resilient rebuilding after the storm. Mrs. Carlin has also recently worked on Discovery efforts in the Lake Erie area, and assisted in FEMA Region IV and III in creating Discovery reports. She is currently providing NFIP Technical Support to FEMA Headquarters and is continuing her outreach support and NFIP work for the Colorado Hazard Mapping Program, which entails coordinating with over 30 communities.